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FAQ & Troubleshooting
FAQ & Troubleshooting
Common questions and concerns that users may have about our product, service, or organization.
Trouble shooting
Help solve any problems you may have
Why am I not seeing certain users or accounts?
Why am I not seeing Tenure for my users or accounts in Accoil Analytics?
FAQ's
Find quick answers to common questions
Trust and ComplianceSOC2 and GDPR
What is Tenure and how is it calculated?
What is Frequency and how is it calculated?Calculation and significance of the Frequency metrics
Deleting your Accoil accountHow to request account deletion or rely on automatic data removal after 90 days