Use Cases & Best Practice
How different teams use Accoil
7 must-have product engagement metrics for B2B SaaSProduct engagement metrics
Ways to use your product analytics metrics
Best Practice for Teams
How Accoil Analytics helps Sales, CS & other GTM teams
Start here| The Product Marketing ManagerTypical tasks for a Product Marketing Manager to proactively reduce churn and improve engagement.
Start here| Customer supportWant to enhance customer support? Start using customer health insights.
Start here | Growth TeamsReady to scale smarter? Start optimizing customer health metrics
Start here| Account ManagementWant to boost retention and drive renewals? Start using customer health insights today.
Start here | Customer Success TeamEquip Customer Success to drive growth and retention
Start here | Product ManagersEquip Product Managers to optimize strategy and drive impact
Start here | Sales teamAccelerate Sales with Data-Driven Account Targeting
Best Practice for Analytics
Practices and strategies to improve your product analytics
Snapshot Metrics vs Event AnalyticsSnapshot metrics capture the current state of your product, while event tracking records what users do.
Privacy-First Product Analytics: Tracking without User IDsTrack product analytics at the account level to minimize GDPR risk without sacrificing engagement or adoption insights.
Tracking public end users without exploding your analytics billTrack all public end users under a shared account ID to reduce costs and avoid polluting your analytics.
Building in-house product engagement analytics
For companies considering building DIY product engagement analytics.
DIY Product Analytics Project ChecklistA practical checklist for building and maintaining in-house product engagement analytics infrastructure.
Why product analytics is more than just a side projectHow to get the data you want when internal teams want to build the solution in-house.
How to Respond When an Engineer Says: “We Can Build That Ourselves”A practical guide to unpacking the real scope of product data requests that start as ‘just a query’