Accoil

Instead of one-size-fits-all engagement, profiles let you tailor your measurement to match different users, journeys, or product areas.

Understanding Engagement Profiles

Configuring a Profile

Best Practices for creating scoring profiles

Effective profiles for scoring User engagement

Unsure what to score and weight in your profile?

Excluding internal users and/or specific accounts

Excluding Users and Accounts from your Profile

Process and benefits of creating multiple scoring profiles

Creating multiple Profiles

Picking your default profile

Breaks down the calculation of the Accoil Analytics score based on event occurrence and weights, for understanding engagement scoring.

How is the Profile score calculated?

How your Engagement Profile changes over time for engagement analysis

Can I see how my Engagement Profile score changes over time?

Simon Herd

Kate Caldecott

Julie Zehntner

Lay the foundation for accurately measuring engagement

Profile

Website

Application

Developer Hub

Find answers and get help from Intercom Support and Community Experts

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