Summary
Learn how to use the Events Tab in Accoil to compare event activity, adoption rates, trends, and engagement scores.
How this helps
Provides a comprehensive overview of product usage, facilitating better understanding of user behavior and event impact.
Event Overview
Accessing the Events Tab
Each profile has its own Event Overview for Users and Accounts.
Navigate to the side navigation bar → Click View → Select Events.
This section provides key metrics and charts, plotting events based on Adoption (the number of accounts performing a specific event divided by accounts performing any event).
The three metrics at the top of the chart, are each clickable for deeper insights.
Average adoption Tab | Average adoption rate of all your scored events for the period selected.
|
Average adoption change Tab | Average rate of adoption change any all of your scored events.
|
Average engagement score Tab | Average engagement score for each event.
|
Use the toggle to choose your desired time frame.
Use the toggle to switch the view between Accounts or Users
Event Insights
Below the Event charts, you'll find a sortable table of all your events. You can sort by all events, scored events, or non-scored events.
Click on any specific event to access more detailed information.
Account adoption rate | Measures the nominated event popularity and usage, indicating their success and account appeal.
|
Assorted account metrics | |
Chart over time | View events or accounts over time
|
Search also by Top Accounts by Events or Engagement Score
Recommended reads: