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The Events Tab

Functionality of Accoil's Events tab

Simon Herd avatar
Written by Simon Herd
Updated over 2 weeks ago

Summary

Learn how to use the Events Tab in Accoil to compare event activity, adoption rates, trends, and engagement scores.

How this helps

Provides a comprehensive overview of product usage, facilitating better understanding of user behavior and event impact.

Event Overview

Accessing the Events Tab

Each profile has its own Event Overview for Users and Accounts.

Navigate to the side navigation bar → Click View → Select Events.

This section provides key metrics and charts, plotting events based on Adoption (the number of accounts performing a specific event divided by accounts performing any event).

The three metrics at the top of the chart, are each clickable for deeper insights.

Average adoption Tab

Average adoption rate of all your scored events for the period selected.

Average adoption change Tab

Average rate of adoption change any all of your scored events.

Average engagement score Tab

Average engagement score for each event.


Use the toggle to choose your desired time frame.

Use the toggle to switch the view between Accounts or Users

Event Insights

Below the Event charts, you'll find a sortable table of all your events. You can sort by all events, scored events, or non-scored events.

Click on any specific event to access more detailed information.


Account adoption rate

Measures the nominated event popularity and usage, indicating their success and account appeal.

Assorted account metrics

  • Account number

  • Event numbers

  • Average time per account - average time spent on the event per account

Chart over time

View events or accounts over time

Search also by Top Accounts by Events or Engagement Score

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