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Connecting Accoil Analytics to Slack
Connecting Accoil Analytics to Slack

https://help.accoil.com/en/articles/8888364-setting-up-accoil-analytics-slack-alert

Kate Caldecott avatar
Written by Kate Caldecott
Updated over 2 months ago

Summary

Simplifies the setup process for new users, providing a clear path to leveraging Accoil Analytics for engagement insights.

How this helps

Streamlines communication and alerts about user engagement, making insights more accessible to teams.

Slack is rapidly evolving into the core platform for all crucial business information. Through our integration with Accoil Analytics, you gain direct access to vital data from Accoil Analytics right within Slack.

By connecting Accoil Analytics to Slack, you will:

  • see custom notifications for User and Accounts that you've set up with Alerts

  • be able to search Accoil Analytics Users and Accounts from any Slack channel (use slack commands below)

Activity Alerts

Set up Accoil Analytics Alerts for Slack to notify you/your team of:

  • score changes

  • new users

  • activation changes

  • entering a segment

  • custom alerts

Activity Alerts

Search for Users or Accounts

By integrating Accoil Analytics with Slack, you will install the Accoil bot into your workspace.

Accoil bot image

This means you will be able to interact with Accoil Analytics from Slack by using a /accoil command in any Slack channel. Accoilbot search results are private and will not be published to the channel.

You can look up:

Top Users

/accoil top users

See a list of top users with their engagement score and change.

Top Accounts

/accoil top accounts

See a list of top accounts with their engagement score and score change.

Specific Accounts

/accoil account {search email domain}

See a list of users associated with the Account along with their engagement scores and score change.

Specific Users

/accoil user {name or email domain}

See either a specific User and recent account activity OR see a list of users related to your search terms.

New Segments

/accoil segments new

See a list of users and accounts that recently entered a specific segment.

Connecting with Slack

Connecting with Slack is easy. All you need to do is click Connections on the top right of your Accoil Analytics account and select Connect to Slack .

From there you will need to select a Slack channel for your daily updates and turn it to live.

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